Terms of Service

Last Updated: September 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Pharmacolit ("Company," "we," "us," or "our") governing your access to and use of the pharmacolit.com software-as-a-service platform, applications, application programming interfaces, and all associated services made available at pharmacolit.com and any related subPharmacolits (collectively, the "Service"). By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Service. These Terms incorporate by reference our Privacy Policy (privacy-notice.php), Cookie Policy (cookie_rules.php), and any applicable supplemental terms.

You represent and warrant that you possess the legal authority to enter into these Terms, whether on your own behalf or on behalf of the organization you represent. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, in which case "you" shall refer to such entity. We reserve the right to revise these Terms at any time in accordance with Section 8 below, and your continued use of the Service following any such revision constitutes acceptance of the revised Terms.

1. Service Description

Pharmacolit provides a cloud-based software platform delivering subscription access to hosted applications, tools, data processing capabilities, integrations, and related technical support. The specific features, functionality, service tiers, storage allocations, and usage limits applicable to your subscription are described in the applicable order form, plan description, or documentation presented at the time of purchase or within your account dashboard. We may make certain features available on a free, trial, or beta basis, and such features are provided "AS IS" without warranty of any kind and may be modified or discontinued at any time without liability.

The Service is provided on a hosted, remotely accessed basis. You acknowledge that the availability, performance, and functionality of the Service depend in part upon third-party infrastructure, telecommunications networks, and systems outside our control. While we endeavor to maintain high availability, we do not guarantee uninterrupted, error-free, or secure operation of the Service except as expressly set forth in any separate written service level agreement executed by an authorized officer of Pharmacolit. Any service level commitments contained in marketing materials, documentation, or plan descriptions are informational only unless expressly incorporated into a signed agreement.

We reserve the right to establish, modify, and enforce reasonable technical and usage limitations, including rate limits, storage caps, API call thresholds, and connection restrictions, to preserve the integrity, security, and performance of the Service for all users. You are solely responsible for obtaining and maintaining all equipment, software, internet connectivity, and third-party accounts necessary to access the Service, and for all fees associated therewith.

The Service is intended for business and professional use. It is not designed or intended for the storage or processing of protected health information under the Health Insurance Portability and Accountability Act (HIPAA) or of data subject to the Payment Card Industry Data Security Standard (PCI DSS) unless expressly agreed in a separate written addendum. You shall not use the Service for any such purpose absent an executed addendum.

2. User Accounts

To access most features of the Service, you must register for an account by providing accurate, current, and complete information. You agree to promptly update your account information to keep it accurate and complete. You are solely responsible for maintaining the confidentiality of your login credentials, API keys, access tokens, and any other authentication mechanisms associated with your account. You shall not share, transfer, sublicense, or permit any third party to access your account except as expressly authorized under your subscription plan.

You are fully and solely responsible for all activities that occur under your account, whether or not authorized by you, and you agree to notify Pharmacolit immediately at [email protected] upon becoming aware of any unauthorized access, security breach, or compromise of your credentials. We shall not be liable for any loss, damage, or expense arising from your failure to safeguard your credentials or from any unauthorized use of your account.

Administrative users may provision, manage, and deprovision sub-accounts for their organization. The organization holding the master account is responsible for all activity conducted under its sub-accounts and for ensuring that all end users comply with these Terms. We may, at our discretion, require verification of identity, business status, or payment authority prior to activating or maintaining an account.

We reserve the right to refuse registration, suspend, or terminate any account that we reasonably determine to be fraudulent, deceptive, duplicative, operated by a minor, or in violation of these Terms or applicable law.

3. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in strict compliance with all applicable federal, state, and local laws and regulations, including applicable US state law and, where applicable, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) and other state privacy laws where applicable. You shall not use the Service in any manner that infringes the intellectual property, privacy, publicity, or contractual rights of any third party, or that facilitates unlawful, defamatory, harassing, obscene, or discriminatory conduct.

You shall not, and shall not permit any third party to: (a) reverse engineer, decompile, disassemble, or attempt to derive the source code, architecture, or underlying algorithms of the Service; (b) copy, modify, translate, or create derivative works of the Service; (c) access the Service for the purpose of building a competitive product or service; (d) circumvent, disable, or interfere with security features, authentication controls, access limitations, or usage metering; or (e) use automated scripts, bots, scrapers, or harvesting tools in a manner that imposes an unreasonable load on our infrastructure.

You are responsible for ensuring that any data, content, or materials you submit to or process through the Service are lawfully obtained and processed, and that you have obtained all necessary consents and provided all required disclosures under applicable law, including the CCPA/CPRA where applicable and state privacy laws where applicable. You shall not submit to the Service any data that you are prohibited by law, contract, or professional obligation from disclosing.

We reserve the right, but assume no obligation, to monitor use of the Service for compliance with this Acceptable Use Policy. We may investigate suspected violations and cooperate with law enforcement authorities. Violation of this Section constitutes a material breach of these Terms and may result in immediate suspension or termination of your account.

4. Prohibited Activities

In addition to the restrictions set forth in Section 3, you are expressly prohibited from engaging in any of the following activities in connection with the Service:

  • Transmitting any virus, worm, Trojan horse, ransomware, spyware, or other malicious or harmful code.
  • Attempting to gain unauthorized access to any portion of the Service, other users' accounts, or any systems or networks connected to the Service.
  • Engaging in any denial-of-service, distributed denial-of-service, or other attack that disrupts or degrades the Service.
  • Using the Service to send unsolicited bulk communications, spam, phishing messages, or fraudulent solicitations.
  • Using the Service to develop, train, or distribute competing artificial intelligence or machine-learning models, or to extract bulk data for such purposes, without our prior written consent.
  • Impersonating any person or entity, or falsely misrepresenting your affiliation with any person or entity.
  • Processing data on behalf of, or for the benefit of, any person or entity subject to comprehensive US trade sanctions or designated on any restricted-party list maintained by the U.S. Department of the Treasury's Office of Foreign Assets Control.
  • Falsifying, altering, or removing any copyright, trademark, or other proprietary notice appearing on or within the Service.
  • Reselling, sublicensing, time-sharing, or otherwise commercially exploiting the Service without our express written authorization.

Any attempt to commit, or actual commission of, the foregoing activities constitutes a material breach of these Terms and may expose you to civil and criminal liability. We reserve the right to report such conduct to the appropriate authorities and to seek all available legal and equitable remedies.

5. Content Ownership

All right, title, and interest in and to the Service, including all software, source code, object code, user interfaces, designs, text, graphics, logos, trademarks, documentation, algorithms, machine-learning models, and the selection and arrangement thereof, are and shall remain the exclusive property of Pharmacolit and its licensors. The Service is licensed, not sold, and these Terms grant you only a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription term, subject to these Terms. All rights not expressly granted are reserved.

The pharmacolit.com name, logo, and all related marks, slogans, and trade dress are trademarks of Pharmacolit or its licensors. You may not use any such marks without our prior written permission, except as necessary to identify the Service in a factually accurate, non-endorsing manner.

You retain all right, title, and interest in and to the data, files, records, and other materials that you upload, submit, or process through the Service ("Customer Data"). You hereby grant Pharmacolit a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, display, and reproduce Customer Data solely as necessary to provide, maintain, secure, and improve the Service, to comply with applicable law, and to enforce these Terms. We will not use Customer Data for any other purpose except as permitted by our Privacy Policy (privacy-notice.php) or with your express consent.

You represent and warrant that you own or have all necessary rights, licenses, and consents to submit Customer Data to the Service and that our processing of such data in accordance with these Terms does not and will not violate any law or infringe any third-party right. We may use aggregated and de-identified data that does not identify you or any individual to operate, analyze, and improve the Service.

6. User-Generated Content

The Service may allow you to create, post, publish, or share content, including text, comments, configuration files, templates, integrations, and other materials ("User Content") visible to other users or to the public. You are solely responsible for all User Content you create, and you retain ownership of your User Content subject to the license granted in this Section.

By posting or publishing User Content, you grant Pharmacolit a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, distribute, and display such User Content solely in connection with operating, providing, promoting, and improving the Service. This license terminates when you delete your User Content or your account, except to the extent retention is required by law or the User Content has been incorporated into shared, aggregated, or derivative materials that cannot reasonably be separated.

You represent and warrant that you own or control all rights in your User Content, that your User Content is accurate, and that it does not violate any law or infringe the rights of any third party. You agree that you will not post User Content that is defamatory, obscene, hateful, harassing, discriminatory, or that contains malware or unauthorized advertising.

We do not endorse, verify, or assume responsibility for User Content and disclaim all liability arising therefrom. We reserve the right, but not the obligation, to review, screen, refuse to publish, edit, or remove any User Content that we determine, in our sole discretion, violates these Terms, infringes third-party rights, or exposes us to liability. We comply with the notice-and-takedown provisions of the Digital Millennium Copyright Act (DMCA) and will respond to properly submitted notices of claimed copyright infringement. Copyright notices should be directed to [email protected].

7. Payment Terms

Fees for the Service are specified at the time of purchase or in the applicable order form. Unless otherwise stated, all fees are quoted and payable in U.S. dollars and are exclusive of applicable federal, state, and local taxes, which you are responsible for paying, excluding taxes based on our net income. Payment obligations are non-cancelable and, except as expressly provided herein or required by applicable law, all fees paid are non-refundable.

Subscriptions are billed in advance on a recurring monthly or annual basis and will automatically renew for successive terms of equal length unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current term. You authorize us to charge your designated payment method for all renewal fees and any applicable taxes. It is your responsibility to keep payment information current. If a payment is declined or rejected, we may suspend or terminate access to the Service.

We may change our fees upon at least thirty (30) days' prior notice, which notice may be delivered via email or through the Service. Fee changes will take effect at the start of your next renewal term. Continued use of the Service after a fee change takes effect constitutes acceptance of the new fees. Delinquent amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law, and you shall reimburse us for all reasonable costs of collection.

Overage charges, if applicable to your plan, will be calculated based on your actual usage exceeding the limits set forth in your subscription and billed in arrears. You are responsible for monitoring your usage through your account dashboard. All billing disputes must be submitted to [email protected] within thirty (30) days of the date of the invoice in question; undisputed invoices are due in accordance with their terms.

8. Service Modifications

We are committed to the ongoing improvement of the Service. Accordingly, Pharmacolit reserves the right to modify, update, enhance, or discontinue any feature, functionality, component, integration, or aspect of the Service, in whole or in part, at any time and without liability to you. We will use commercially reasonable efforts to provide advance notice of material changes that adversely affect core functionality of a paid subscription.

We may perform scheduled or emergency maintenance that temporarily interrupts the availability of the Service. We will make reasonable efforts to schedule routine maintenance during off-peak hours and to provide advance notice where practicable. Emergency maintenance may be performed without prior notice when necessary to protect the security, integrity, or performance of the Service.

If we discontinue a material component of the Service for which you have prepaid, your sole and exclusive remedy shall be a pro rata refund of prepaid, unused fees attributable to the discontinued component for the remainder of the then-current term. Nothing in this Section limits our right to modify or terminate any free, trial, or beta feature at any time without notice or liability.

If you do not agree with a modification made under this Section, your exclusive remedy is to terminate your subscription in accordance with Section 10 prior to the effective date of the modification.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE US STATE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. Pharmacolit EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Pharmacolit, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO Pharmacolit IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION APPLIES NOTWITHSTANDING THE FAILURE OF ANY LIMITED REMEDY OF ITS ESSENTIAL PURPOSE.

You agree to indemnify, defend, and hold harmless Pharmacolit and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your Customer Data, User Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right. We will provide prompt notice of any such claim and reasonably cooperate in its defense. This Section survives termination of these Terms.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In such jurisdictions, the foregoing limitations shall apply to the fullest extent permitted by law.

10. Termination

These Terms remain in effect for as long as you maintain an account or use the Service. You may terminate your account at any time by providing written notice to [email protected] or through the account management interface. Termination is effective at the end of your then-current billing term, and you will remain responsible for all fees accrued through the effective date of termination. Prepaid fees are non-refundable except as expressly provided in Section 8 or as required by applicable law.

We may suspend or terminate your access to the Service immediately, with or without notice, if: (a) you materially breach these Terms; (b) we reasonably believe your use of the Service poses a security risk or legal liability to us; (c) you fail to pay any amount when due; (d) we are required to do so by law; or (e) your account has been inactive for an extended period as defined in our documentation. We may also terminate your account for convenience upon thirty (30) days' written notice.

Upon termination, your license to use the Service terminates immediately. You may export Customer Data through the Service's standard export functionality during the thirty (30) days following termination, after which we may delete or anonymize such data in accordance with our Privacy Policy (privacy-notice.php) and applicable data retention obligations. You acknowledge that we have no obligation to retain Customer Data following the expiration of the export period.

Any provisions of these Terms that by their nature should survive termination shall so survive, including without limitation Sections 5, 6, 7, 9, 10, and 11, together with any obligation to pay accrued fees.

11. Contact Information

If you have any questions, concerns, or notices regarding these Terms of Service, the Service, or any legal matter, please contact Pharmacolit using the details below. Notices to Pharmacolit must be sent in writing and shall be deemed given upon receipt when delivered by email, or three (3) business days after mailing when sent by certified mail, return receipt requested.

  • Company: Pharmacolit
  • Email: [email protected]
  • Phone: +15035550107
  • Address: 421 SW 6th Avenue, Suite 500, Portland, OR 97204, United States

These Terms, together with our Privacy Policy (privacy-notice.php), Cookie Policy (cookie_rules.php), and Terms and Conditions (general-terms.php) where applicable, constitute the entire agreement between you and Pharmacolit concerning the Service and supersede all prior agreements, communications, and proposals, whether written or oral, relating thereto.

These Terms shall be governed by and construed in accordance with applicable US state law, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved exclusively in the courts of general jurisdiction located in the jurisdiction of our principal place of business, and you irrevocably consent to the personal jurisdiction and venue of such courts. If any provision of these Terms is held unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.